Help / FAQs

General Questions

1. How do I create an account?

To create an account, click on the "Sign Up" button on the app's login screen. Follow the prompts to enter your information and create your account.

2. How can I contact customer support?

If you have any questions or need assistance, you can contact our customer support team at [email protected]. We are always glad to help/assist you.

Trips and Buckets

1. How do I purchase a trip or bucket?

To purchase a trip or bucket, browse through the available options on the app. Once you find a trip or bucket you are interested in, click on the "Buy" button and follow the prompts to complete the purchase.

2. Can I cancel or get a refund for a purchased trip or bucket?

All trips and buckets purchased through our app are non-refundable. Please carefully review the details and terms of the trip or bucket before making a purchase.

3. How can I contact the seller of a trip or bucket?

If you have any questions or need more information about a specific trip or bucket, you can contact the seller directly through the seller info page. Click on the seller profile picture within the bucket details page.

Privacy and Security

1. How is my personal information protected?

We take the privacy and security of your personal information seriously. We use industry-standard security measures to protect your data and ensure that it is not accessed or shared without your consent. For more information, please review our Privacy Policy.

2. What information is collected and how is it used?

We collect certain personal information when you create an account and use our app. This information is used to provide you with the requested services and to improve the app's functionality. For more details, please refer to our Privacy Policy.

If you have any other questions or need further assistance, please contact our support team at [email protected]